Nobody trusts the inventory
Spreadsheets go stale as equipment moves between people, offices, repairs, and storage.
IT asset management
Know what you own, who has it, and what happened to it.
Keep equipment and service history together. Track each asset from inventory and assignment through repair, return, retirement, or disposal without maintaining a separate spreadsheet.
Inventory and custodyQR audit scansService history
Asset inventory
LT
Design laptopAssigned to Maya Chen
Assigned PH
Support phoneWarranty ends in 42 days
In repair NW
Office routerSecurity review
On hold Beyond a device list
Asset records lose value when ownership and service work live somewhere else.
Custody changes have no history
A current assignee does not explain who had the device before, why it moved, or what condition it was in.
Audits become a manual project
Teams lose days checking labels, reconciling exceptions, and proving which records should not be changed.
One operational record
Connect inventory, custody, and support history.
FyneDesk gives every asset a searchable record with ownership, location, purchase and warranty details, activity history, related work, and controls for physical audits and sensitive inventory.
01
Build a reliable inventory
Track the details your team actually uses
Create assets one at a time or import a spreadsheet, then organize them with types, custom fields, locations, statuses, and saved views.
- Asset tags, serial numbers, manufacturers, models, locations, and notes
- Purchase cost, purchase date, warranty status, vendors, and attachments
- Bulk import, export, filters, customizable columns, and saved views
- Parent and child relationships for kits, bundles, and connected equipment
02
Follow the custody trail
Assign, transfer, return, and investigate with context
Guided workflows update ownership and status while preserving the history agents need when an asset appears in a ticket or service request.
- Assign, transfer, return, repair, retire, dispose, and mark lost or stolen
- Condition, due back date, notes, attachments, and acknowledgment history
- Links between assets, contacts, tickets, requests, changes, and projects
- A complete activity timeline for field changes and workflow runs
03
Verify and govern
Run physical audits without losing control of the record
Use printable QR labels and batch audit scans to reconcile inventory. Apply compliance holds and asset permissions when legal, security, or audit requirements need stronger control.
- QR labels and batch audit scans for physical inventory
- Compliance holds that block restricted changes until released
- Permission groups and per-user asset capabilities
- Microsoft Intune device sync on Business
Verified product scope
Asset management is part of the service desk, not a separate add on.
The core inventory, lifecycle, history, QR labels, and audit tools are available with the FyneDesk service desk. Business adds Microsoft Intune synchronization for managed devices.
Compare plansCapabilityStarts on
Asset inventory, custom fields, and custody historyFree
Bulk import, export, QR labels, and audit scansFree
Parent child assets and related service recordsFree
Compliance holds and asset permissionsFree
Project links and delivery contextPro
Microsoft Intune device syncBusiness
Frequently asked questions
Asset management questions
Is asset management included in the Free plan?
Yes. FyneDesk includes asset inventory, assignment, status and custody history, custom fields, bulk import and export, QR labels, audit scans, compliance holds, and asset permissions. Microsoft Intune synchronization is a Business feature.
Can we import an existing asset spreadsheet?
Yes. The import wizard accepts XLSX, XLS, and CSV files, maps spreadsheet columns to asset fields, previews the result, and lets administrators choose how duplicate asset tags should be handled.
Can assets be linked to support work?
Yes. Assets can be connected to tickets, service requests, changes, contacts, and projects so an agent can see the device, ownership, and service history in context.
Does FyneDesk support physical inventory audits?
Yes. Teams can print QR labels, select a batch of assets, scan tags during an audit, reconcile exceptions, and keep the result in the asset history.
Does FyneDesk automatically discover every device on our network?
Not today. FyneDesk supports direct entry, spreadsheet import, QR audit scans, and Microsoft Intune synchronization on Business. It does not claim network-wide agent or probe discovery.
Bring the inventory into the work
Give every asset a clear owner and a useful history.
Start tracking equipment with the service desk, or talk with us about migrations, Intune synchronization, and asset governance requirements.
Free for up to 3 agents. No credit card required.